Sales Training Manager
Company Name:
Hired by Matrix, Inc.
Sales Training Manager
Job Type:Contract
Job Location:Woodcliff Lake
New Jersey
Job Description:
This pharmaceutical company is known as a human health care (hhc) company seeking innovative solutions in disease prevention, treatment and care for the health and well-being of people worldwide. They use their talents to explore new therapeutic approaches that help address two key goals: meeting the medical needs of patients and their families, and improving their quality of life.
Job Description
The Sales Learning & Development Manager is responsible for the design, development, and implementation of learning programs for the Oncology franchise, primarily for two current products with support for future launch products.
Potential for cross- training on other products within the Company's product portfolio.
The role includes creating, updating, maintaining, and acting as the primary facilitator for delivering new hire training, as well as addressing the ongoing learning and development needs of the entire sales force based on sales direction.
The Training Manager role acts as primary facilitator to prepare, coordinate, and deliver learning programs.
The Training Manager acts as instructional designer and applies adult learning principles to construct and update ongoing programs to help achieve corporate objectives.
Additionally, the Training Manager conducts ongoing analysis of potential learning gaps throughout the field. As such, the Training Manager collaborates with Oncology Brand team, Sales Leadership, Sales Management, Regulatory, and other stakeholders to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness through improvement of competencies.
The Training Manager serves as the conduit between Marketing and Sales by translating and communicating brand strategies to Sales personnel through multiple training mediums, while adhering to Regulatory Guidelines.
% of Duties:
o Facilitation 20%
o Instruction Design 28%
o Project Work 22%
o Operations 30%
Content Development, Adaptation, and Delivery: Applies innovative approaches to design, update, and improve content that enhances learning, knowledge transfer, and field application. Applies effective platform skills to facilitate meetings or deliver training to ensure clear, consistent communication and to maximize impact. Develops New Hire, POA, and ongoing learning content to support strategic initiatives and improve competencies. Acts as primary facilitator and presenter for all Training events. Additionally, facilitates, and leads coordinating efforts, materials, and participants while maximizing engagement and effectively enhancing field learning. Leads sessions to increase the sales force's understanding of clinical knowledge, competitive trends, data analysis, best practices, market knowledge, and other technical information. Designs and delivers impactful learning programs that leverage appropriate role-playing and skills modeling to enhance individuals' knowledge and performance. Leverages emerging technology to increase effectiveness of delivery and maximize resources. Selects and adapts content delivery mode for maximum impact. Provides actionable feedback during and following training sessions to improve individuals' proficiency levels. Follows up to ensure field sales force understanding and consistent delivery of accurate product messaging and clinical information to customers. Identifies and communicates learning and development opportunities to initiate new Learning & Development efforts. Seeks resources to address field needs by leveraging existing programs or devising new programs.
Collaboration: Ensures training content and materials fully comply with CRC and the Company's guidelines and are approved through all appropriate channels. Leverages relationships with internal partners to access information and resources that enhances the development, delivery, and effectiveness of programs. Builds relationships throughout multiple stakeholder channels to gain support for preferred approaches and strategies. Organizes time and efforts to provide stakeholders, such as leadership, Regulatory, etc., time to review content and provide input, while ensuring projects progress within stated timeframes. Partners with vendors to manage the development of new training content. Manages CRC process, evaluates progress, and ensures measurable return for project outputs. Collaborates efforts with peers to ensure consistency, leverage resources, and share best practices.
Clinical & Marketplace Expertise: Remains current in advancements on various topics to provide the most effective delivery of materials, including but not limited to, product knowledge, marketplace conditions, competitive landscape, customer trends, or other assigned topics. Leverages understanding of the healthcare landscape, clinical/therapeutic, managed care, and customer to enhance ongoing learning programs. Maintains superior clinical fluency in all assigned disease states to equip learners to engage stakeholders in meaningful, results-driven conversations. Engages in ongoing development of clinical and market knowledge to maintain content expert status. Demonstrates a comprehensive knowledge of clinical and therapeutic practices and how to leverage understanding within compliance guidelines; demonstrates how to adjust use of aids to align to customer-specific requirements for maximum impact. Ensures customers are continually educated and advised on the safe use of products through targeted and effective train-the-trainer efforts.
Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel). Ability to navigate iPad and to learn other internal software programs as necessary. Understanding of Adult Learning Principles and their application in a learning and development context; remains current in advancements in the field and incorporates into content. Leverages Adult Learning Principles to ensure the optimal uptake of information for each target audience. Completes special assignments and accountabilities to increase personal proficiency, based on individual areas of strength and areas to strengthen. Demonstrates passion for technical information that generates enthusiasm and enhances the learners' experience.
Expertise in program management and superior organizational skills.
Responsibilities
New Hire Training - Execution of Phase I Initial Training a primary responsibility of the Sales Training Manager. Product training for Oncology franchise will be the primary focus initially.
Act as primary facilitator of Oncology franchise training, with a focus on interactive training. Additionally, creating a forum where reps will; see one, do one, teach one. By leading interactive, pragmatic application sessions this should result day 1 preparedness for our new reps.
The Sales Training Manager will be responsible for the creation and authoring of all evaluations for each attendee at Phase I Training. Completion of evaluation for each attendee from training so owning manager is aware of skills trained to and expectations that the new manager should have of their rep. The Sales Training Manager will be the primary/secondary facilitator for Phase II Responsible for scheduling and coordinating all guest trainers or administrative training to be conduct during Phase I Initial Training.
New Sales Rep On -boarding and preparation for all Training courses Coordination of Field Sales Trainers for new hires for Oncology Specialty Sales force. Implementation and adherence to Home Study Guides or On-Boarding program, and Roadmap to Phase II portions of the Training curriculum. Field visits - at least 4 Field rides with Field Sales Trainers and 6 field rides with recent graduates of the Oncology Initial Training class. Activate and reinvigorate the Field Trainers as a resource in assisting new associates in getting acclimated to the Oncology space.
Ongoing Sales Training- US Sales Force - Participate in the execution of all sales meetings to include POA's, National Sales meetings and Leadership meetings. For continuing education of the sales force lead and facilitate ongoing webinars and conference calls on timely subjects in line with marketing strategy and field force needs. Participate in the execution and facilitation of all workshops at POAs and National Training Meetings. Conduct Field rides with reps in the field in need of guidance and field coaching, augmenting the sales management team's activities.
Marketing Responsibilities - Primary Oncology Sales Training Manager will be assigned to the Oncology brand and Marketing team as an Associate Oncology Product manager (informal role- ensuring alignment). Coordinates with and assists in the development of sales resources, sales training resources and marketing resources for use in the field, both with internal and external customers. Leads and facilitates the development of training backgrounders for new and competitive products in the Oncology space, working collaboratively with brand teams and sales leadership. Work with Brand team and sales leadership in the development of ad hoc field based needs training to meet marketplace dynamics, to include newly published clinical data, new product entrants into the Oncology space. Lead development of all FAQs and Objection handlers in response to the demands from the market place.
Creation of a full scale Oncology Continuum of Training - Lead efforts to create a training curriculum that address the various skill levels of the Oncology sales and commercial teams
Create a Phase II and Phase III Oncology programs to further develop the effectiveness of the Oncology sales team Work with Sales Leadership and Brand to team to identify key and critical sales force effectiveness needs and address those needs with ongoing training. Creation of a formal program spanning years 1-5 for our sales teams.
Qualifications
Bachelor's Degree Required.
Minimum of 8 years' or more pharmaceutical experience required.
Minimum of 5 years' or more Sales experience in pharmaceutical industry required.
Minimum of 2-5 years' of Sales Management experience in pharma required.
Minimum of 2-5 years' Sales training experience in Ph.
Approx. Duration: 1 year
About Hired By Matrix
Hired by Matrix, Inc. is a full service staffing and recruiting company that enables Fortune 500 and mid-market companies nationwide to achieve their strategic goals. We prepare our clients to succeed in a changing marketplace by creating a custom pipeline of professionals and teams that are superbly matched to our clients' business functions and cultures.
We recruit for a variety of job types including IT, Finance and Accounting, R & D, Engineering, Administrative and Light Industrial.
Founded 27 years ago by CEO Sharon Olzerowicz, Hired by Matrix distinguishes itself as an exceptionally reliable partner whose industry knowledge and continuous pursuit of excellence allows the company to deliver the caliber of professionals who become our clients' most important assets.
Our team of expert account managers and recruiters collaborate closely with our clients to understand their needs, corporate requirements and company cultures. We also keep our clients informed of important industry trends. We use this information to build robust, fully customized pipelines of highly-qualified contract professionals.
Our responsiveness, tenacity and know-how apply to all service delivery channels, from corporate procurement executives and hiring managers to Managed Service Providers (MSPs). Hired by Matrix has a track record of delivering consultants that map precisely to the skills, expertise and company culture required. Our investment in recruiters, who specialize in a range of capabilities and niche disciplines, has resulted in successful matches, long contracts and repeat business. This frees our clients to focus their time and efforts on higher value goals, such as creating more efficient processes, optimizing their human resources, or enhancing productivity.
We also bring a human touch to managing and motivating our consultants, from the initial recruitment process and candidate presentation, to monitoring their progress throughout the life of the assignment.
Hired by Matrix, Inc. is a WBENC-certified Women's Business Enterprise (WBE); and CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group. HbM is also WOSB (Woman Owned Small Business) Certified.
Hired by Matrix, Inc. is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
Hired by Matrix, Inc.
Sales Training Manager
Job Type:Contract
Job Location:Woodcliff Lake
New Jersey
Job Description:
This pharmaceutical company is known as a human health care (hhc) company seeking innovative solutions in disease prevention, treatment and care for the health and well-being of people worldwide. They use their talents to explore new therapeutic approaches that help address two key goals: meeting the medical needs of patients and their families, and improving their quality of life.
Job Description
The Sales Learning & Development Manager is responsible for the design, development, and implementation of learning programs for the Oncology franchise, primarily for two current products with support for future launch products.
Potential for cross- training on other products within the Company's product portfolio.
The role includes creating, updating, maintaining, and acting as the primary facilitator for delivering new hire training, as well as addressing the ongoing learning and development needs of the entire sales force based on sales direction.
The Training Manager role acts as primary facilitator to prepare, coordinate, and deliver learning programs.
The Training Manager acts as instructional designer and applies adult learning principles to construct and update ongoing programs to help achieve corporate objectives.
Additionally, the Training Manager conducts ongoing analysis of potential learning gaps throughout the field. As such, the Training Manager collaborates with Oncology Brand team, Sales Leadership, Sales Management, Regulatory, and other stakeholders to design and deploy targeted programs that reduce knowledge gaps and enhance field effectiveness through improvement of competencies.
The Training Manager serves as the conduit between Marketing and Sales by translating and communicating brand strategies to Sales personnel through multiple training mediums, while adhering to Regulatory Guidelines.
% of Duties:
o Facilitation 20%
o Instruction Design 28%
o Project Work 22%
o Operations 30%
Content Development, Adaptation, and Delivery: Applies innovative approaches to design, update, and improve content that enhances learning, knowledge transfer, and field application. Applies effective platform skills to facilitate meetings or deliver training to ensure clear, consistent communication and to maximize impact. Develops New Hire, POA, and ongoing learning content to support strategic initiatives and improve competencies. Acts as primary facilitator and presenter for all Training events. Additionally, facilitates, and leads coordinating efforts, materials, and participants while maximizing engagement and effectively enhancing field learning. Leads sessions to increase the sales force's understanding of clinical knowledge, competitive trends, data analysis, best practices, market knowledge, and other technical information. Designs and delivers impactful learning programs that leverage appropriate role-playing and skills modeling to enhance individuals' knowledge and performance. Leverages emerging technology to increase effectiveness of delivery and maximize resources. Selects and adapts content delivery mode for maximum impact. Provides actionable feedback during and following training sessions to improve individuals' proficiency levels. Follows up to ensure field sales force understanding and consistent delivery of accurate product messaging and clinical information to customers. Identifies and communicates learning and development opportunities to initiate new Learning & Development efforts. Seeks resources to address field needs by leveraging existing programs or devising new programs.
Collaboration: Ensures training content and materials fully comply with CRC and the Company's guidelines and are approved through all appropriate channels. Leverages relationships with internal partners to access information and resources that enhances the development, delivery, and effectiveness of programs. Builds relationships throughout multiple stakeholder channels to gain support for preferred approaches and strategies. Organizes time and efforts to provide stakeholders, such as leadership, Regulatory, etc., time to review content and provide input, while ensuring projects progress within stated timeframes. Partners with vendors to manage the development of new training content. Manages CRC process, evaluates progress, and ensures measurable return for project outputs. Collaborates efforts with peers to ensure consistency, leverage resources, and share best practices.
Clinical & Marketplace Expertise: Remains current in advancements on various topics to provide the most effective delivery of materials, including but not limited to, product knowledge, marketplace conditions, competitive landscape, customer trends, or other assigned topics. Leverages understanding of the healthcare landscape, clinical/therapeutic, managed care, and customer to enhance ongoing learning programs. Maintains superior clinical fluency in all assigned disease states to equip learners to engage stakeholders in meaningful, results-driven conversations. Engages in ongoing development of clinical and market knowledge to maintain content expert status. Demonstrates a comprehensive knowledge of clinical and therapeutic practices and how to leverage understanding within compliance guidelines; demonstrates how to adjust use of aids to align to customer-specific requirements for maximum impact. Ensures customers are continually educated and advised on the safe use of products through targeted and effective train-the-trainer efforts.
Technical Proficiency: Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel). Ability to navigate iPad and to learn other internal software programs as necessary. Understanding of Adult Learning Principles and their application in a learning and development context; remains current in advancements in the field and incorporates into content. Leverages Adult Learning Principles to ensure the optimal uptake of information for each target audience. Completes special assignments and accountabilities to increase personal proficiency, based on individual areas of strength and areas to strengthen. Demonstrates passion for technical information that generates enthusiasm and enhances the learners' experience.
Expertise in program management and superior organizational skills.
Responsibilities
New Hire Training - Execution of Phase I Initial Training a primary responsibility of the Sales Training Manager. Product training for Oncology franchise will be the primary focus initially.
Act as primary facilitator of Oncology franchise training, with a focus on interactive training. Additionally, creating a forum where reps will; see one, do one, teach one. By leading interactive, pragmatic application sessions this should result day 1 preparedness for our new reps.
The Sales Training Manager will be responsible for the creation and authoring of all evaluations for each attendee at Phase I Training. Completion of evaluation for each attendee from training so owning manager is aware of skills trained to and expectations that the new manager should have of their rep. The Sales Training Manager will be the primary/secondary facilitator for Phase II Responsible for scheduling and coordinating all guest trainers or administrative training to be conduct during Phase I Initial Training.
New Sales Rep On -boarding and preparation for all Training courses Coordination of Field Sales Trainers for new hires for Oncology Specialty Sales force. Implementation and adherence to Home Study Guides or On-Boarding program, and Roadmap to Phase II portions of the Training curriculum. Field visits - at least 4 Field rides with Field Sales Trainers and 6 field rides with recent graduates of the Oncology Initial Training class. Activate and reinvigorate the Field Trainers as a resource in assisting new associates in getting acclimated to the Oncology space.
Ongoing Sales Training- US Sales Force - Participate in the execution of all sales meetings to include POA's, National Sales meetings and Leadership meetings. For continuing education of the sales force lead and facilitate ongoing webinars and conference calls on timely subjects in line with marketing strategy and field force needs. Participate in the execution and facilitation of all workshops at POAs and National Training Meetings. Conduct Field rides with reps in the field in need of guidance and field coaching, augmenting the sales management team's activities.
Marketing Responsibilities - Primary Oncology Sales Training Manager will be assigned to the Oncology brand and Marketing team as an Associate Oncology Product manager (informal role- ensuring alignment). Coordinates with and assists in the development of sales resources, sales training resources and marketing resources for use in the field, both with internal and external customers. Leads and facilitates the development of training backgrounders for new and competitive products in the Oncology space, working collaboratively with brand teams and sales leadership. Work with Brand team and sales leadership in the development of ad hoc field based needs training to meet marketplace dynamics, to include newly published clinical data, new product entrants into the Oncology space. Lead development of all FAQs and Objection handlers in response to the demands from the market place.
Creation of a full scale Oncology Continuum of Training - Lead efforts to create a training curriculum that address the various skill levels of the Oncology sales and commercial teams
Create a Phase II and Phase III Oncology programs to further develop the effectiveness of the Oncology sales team Work with Sales Leadership and Brand to team to identify key and critical sales force effectiveness needs and address those needs with ongoing training. Creation of a formal program spanning years 1-5 for our sales teams.
Qualifications
Bachelor's Degree Required.
Minimum of 8 years' or more pharmaceutical experience required.
Minimum of 5 years' or more Sales experience in pharmaceutical industry required.
Minimum of 2-5 years' of Sales Management experience in pharma required.
Minimum of 2-5 years' Sales training experience in Ph.
Approx. Duration: 1 year
About Hired By Matrix
Hired by Matrix, Inc. is a full service staffing and recruiting company that enables Fortune 500 and mid-market companies nationwide to achieve their strategic goals. We prepare our clients to succeed in a changing marketplace by creating a custom pipeline of professionals and teams that are superbly matched to our clients' business functions and cultures.
We recruit for a variety of job types including IT, Finance and Accounting, R & D, Engineering, Administrative and Light Industrial.
Founded 27 years ago by CEO Sharon Olzerowicz, Hired by Matrix distinguishes itself as an exceptionally reliable partner whose industry knowledge and continuous pursuit of excellence allows the company to deliver the caliber of professionals who become our clients' most important assets.
Our team of expert account managers and recruiters collaborate closely with our clients to understand their needs, corporate requirements and company cultures. We also keep our clients informed of important industry trends. We use this information to build robust, fully customized pipelines of highly-qualified contract professionals.
Our responsiveness, tenacity and know-how apply to all service delivery channels, from corporate procurement executives and hiring managers to Managed Service Providers (MSPs). Hired by Matrix has a track record of delivering consultants that map precisely to the skills, expertise and company culture required. Our investment in recruiters, who specialize in a range of capabilities and niche disciplines, has resulted in successful matches, long contracts and repeat business. This frees our clients to focus their time and efforts on higher value goals, such as creating more efficient processes, optimizing their human resources, or enhancing productivity.
We also bring a human touch to managing and motivating our consultants, from the initial recruitment process and candidate presentation, to monitoring their progress throughout the life of the assignment.
Hired by Matrix, Inc. is a WBENC-certified Women's Business Enterprise (WBE); and CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group. HbM is also WOSB (Woman Owned Small Business) Certified.
Hired by Matrix, Inc. is an Equal Opportunity Employer.Estimated Salary: $20 to $28 per hour based on qualifications.
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