Night Auditor
4.
0 3 hours ago Full Job Description About Us:
At the Hilton Woodcliff Lake we pride ourselves on being the best employer in the area.
What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few.
We are looking for talented people who have a genuine passion for service.
Our Core Values involve personal development, people, and a desire for wanting them to succeed.
We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.
We want a hotel that people want to come to, not through.
Find out today what a career with Pyramid Hotel Group at the Hilton Woodcliff Lake can mean for you! Hilton Woodcliff Lake boasts 338 Guest Rooms and 36,398 sq.
ft.
of event space.
Description:
We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor.
The ideal candidate uses their engaging personality to create a memorable first impression for our guests.
While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.
If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their Wanderlust experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and WOW guests through recovery when things aren't quite right Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Generate, Print and distribute daily and weekly reports Ensure the Night Audit procedures are followed with great attention to detail Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
Requirements:
Qualifications:
Ability to work independently while supporting hotel operations Strong attention to detail and organization skills A willingness to work nights, weekends, and holidays as necessary The ability to lift, carry, or otherwise move up to 10 lbs Regularly and the ability to stand for long periods of time Previous hilton experinece preferred.
Employees will experience Pyramid as an employer that acknowledges achievement, rewards teamwork, and inspires excellence and growth each day.
Team members are encouraged to set long-term goals, and these milestones are measured and celebrated by leadership, fostering an environment of employee success and career growth.
Pyramid offers an inspiring work environment and benefits.
Competitive Benefits Program Finance and Retirement (401K Plan) Performance Bonus Paid Time Off Perks & Discounts Professional Support Job Training Education Pathways Focus on Work-Life Balance Makes the work meaningful Empowers teams with the tools they need for greater autonomy.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 3 hours ago Full Job Description About Us:
At the Hilton Woodcliff Lake we pride ourselves on being the best employer in the area.
What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few.
We are looking for talented people who have a genuine passion for service.
Our Core Values involve personal development, people, and a desire for wanting them to succeed.
We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest.
We want a hotel that people want to come to, not through.
Find out today what a career with Pyramid Hotel Group at the Hilton Woodcliff Lake can mean for you! Hilton Woodcliff Lake boasts 338 Guest Rooms and 36,398 sq.
ft.
of event space.
Description:
We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor.
The ideal candidate uses their engaging personality to create a memorable first impression for our guests.
While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.
If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
Help guests discover their Wanderlust experience Provide exceptional customer service by being engaging and taking sincere interest Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
Help to resolve problems and WOW guests through recovery when things aren't quite right Promote and sell special hotel programs.
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
Be knowledgeable of all emergency procedures and policies.
Maintain house bank.
Generate, Print and distribute daily and weekly reports Ensure the Night Audit procedures are followed with great attention to detail Communicate all pertinent information to manager on duty.
Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
Assist other departments as needed.
Requirements:
Qualifications:
Ability to work independently while supporting hotel operations Strong attention to detail and organization skills A willingness to work nights, weekends, and holidays as necessary The ability to lift, carry, or otherwise move up to 10 lbs Regularly and the ability to stand for long periods of time Previous hilton experinece preferred.
Employees will experience Pyramid as an employer that acknowledges achievement, rewards teamwork, and inspires excellence and growth each day.
Team members are encouraged to set long-term goals, and these milestones are measured and celebrated by leadership, fostering an environment of employee success and career growth.
Pyramid offers an inspiring work environment and benefits.
Competitive Benefits Program Finance and Retirement (401K Plan) Performance Bonus Paid Time Off Perks & Discounts Professional Support Job Training Education Pathways Focus on Work-Life Balance Makes the work meaningful Empowers teams with the tools they need for greater autonomy.
Estimated Salary: $20 to $28 per hour based on qualifications.
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